As of 5:30am PST (Jan 17th), all systems have been restored to normal status.  If there are further issues, please open a support ticket or email 

As of 1:45am PST (Jan 17th), the FieldNotes application performance has been restored.  Ai processing is still affected and is still being worked on.  Please expect delays on the updates by Sparky.

As of 5:15pm PST (Jan 16th), we are currently working to identify performance issues related to the FieldNotes application (  The system engineers are actively working on this as this is a P1 issue.

Updates will be provided until it has been resolved.